SHIPPING & RETURNS POLICY

Shipping & Delivery

Every order is handled with the utmost care and attention to detail. Your piece is meticulously inspected and hand-packed by our team before being handed to our dedicated DHL Express shipment team for international deliveries.

For deliveries within the UAE, your order is personally delivered to your door by our CLL driver, ensuring a seamless and discreet delivery experience from our hands to yours.

Shipping times vary depending on the item and destination. Once your order has been confirmed, our team will personally provide you with the estimated delivery timeline and all relevant shipping details.

 

Returns & Exchanges

As each piece is carefully selected and authenticated, all purchases are considered final. Returns or exchanges are not accepted, except in the unlikely event that an item is received in a condition different from that stated at the time of purchase, is missing any specified inclusions, or is found to be inauthentic.

Should you encounter any of these exceptional circumstances, our team will personally assist you in resolving the matter with the utmost care and attention.